Terms and Conditions
1. Orders and delivery can only be catered during store operating hours. Cut-off for orders is at 1 PM daily. All orders made after 1 PM will be processed the succeeding day.
2. All confirmed orders are final and cannot be changed or canceled.
3 . Delivery fees are dependent upon booking. We book our deliveries using the following third-party couriers:
You may view our available Shipping Methods below.
Choose among the following methods to get your
favorite dishes from Meat Plus Cafe, Fireside, Kettle and Tender Bob's!
PHYSICAL STORE PICK UP
Visit our store and get your orders!
THIRD PARTY DELIVERY
Grab, Angkas, Lalamove, Joyride. App delivery at your service
Got your own rider? Have them pick up your item and at the store!
Frequently asked questions
How do I order?
Click the Delivery page in our website to select between our offers:
Frozen Selection: Our choice meat and seafood frozen selections, perfect for your own recipes.
Simply scroll through, and add to cart. Proceed to checkout, settle your payment, send us proof of payment. Quick and simple!
How long do I have to wait for an order?
Our frozen selection items are available to be delivered on a same-day basis.
How do I track my order?
Feel free to send us a direct message at our Facebook Pages to check the status of your orders.
Or feel free to contact us via our delivery hotlines here.
How do you do shipping?
We have the following shipping methods available:
2. Self Delivery - If you have your own rider or delivery service, you may coordinate directly with us so we can help with the dispatch of the orders.
Can I still cancel an order?
Once payment has been made, all orders are considered final and cannot be cancelled.
What are the cut-off times for orders?
We accept orders until 1PM from Mondays to Fridays.
All orders made after will be subject to next day delivery or in case of Saturdays, will be processed by Monday morning.